Why Choose Spade Property
1. One focus. All we do is Property Management.
We are a specialist property management agency committed to providing superior service excellence to our clients. Your property is our passion. Our passion is our customer promise.
2. One point of contact, meaning 100% accountability.
You’re dealing with one person from start to finish, making your senior property manager 100% accountable and across every aspect of your property. A welcomed difference as your requests won’t be passed from person-to-person around the office like a hot potato.
3. Boutique is beautiful.
Being a local boutique agency, our size is one of our greatest assets. Unlike the larger agencies, we offer a hands-on personalised service which provides the highest professional standards and services. Our size also means that we are highly flexible and quick to respond to the needs of landlords and their tenants.
4. Our property management service guarantee.
We know how to deliver outstanding property management service, which is why we have no hesitation offering you a written service guarantee. Our short and comprehensive property management guarantee is our promise that we’ll provide an industry leading level of service – should we not deliver; we’ll manage your property for 3 months for free.
5. Clear communication. We listen to you.
We listen to you and provide fast and direct solutions. We aim to keep everything simple and easy. You’re given all the information needed to make informed decisions. We call with solutions, not problems.
6. Experience, experience, experience.
This is the key. Our senior property manager has over 10 years’ award winning experience in the property management industry, across a number of Sydney market places and a vast range of properties. Our senior property manager is recognised as one as the best in the country by the elite group ‘Leading Property Managers of Australia’.
7. We’re proactive, not reactive.
Your property is one of your biggest assets and we understand that it needs to be looked after – properly! We work on the theory that prevention is better than cure. Where possible, we identify problems before they occur. Properties under our management look like homes, not rentals.
8. Cutting edge technology and systems.
We’re set up with the latest industry leading technology and systems, meaning you’ll have live up-to-date information, on your property, at your fingertips 24 hours a day, 365 days a year. This also includes the very best financial statements, tenant online bookings whilst leasing your property, and the best photographic inspection reports.
9. Zero tolerance rent arrears.
Whilst we manage a small portfolio, we manage it well and our rent arrears list does not exist. Every one of our tenants rent is paid on time.
10. Maximising your rental return.
Throughout your tenancies, we are constantly monitoring rental levels and conducting rental reviews. A rent review will be conducted at least annually, 90 days prior to your tenants lease expiring.
11. Tenants matter.
Tenants are what make investment properties work, and when a tenant has a problem, we sort it out. We look after your tenants, so they look after your property.
12. Put simply – we love what we do!
Property management is what we are passionate about – we love what we do. We care about our clients and their best interests are always at heart. We look after the properties we manage, as if it were our own.